Privacy Policy

1. Information We Collect

We collect the following types of information when you interact with our website:

Personal Identification Information: This includes your name, email address, phone number, shipping address, billing address, and payment information (such as credit card details).
Non-Personal Identification Information: This includes your IP address, browser type, device type, and other non-identifiable data used to enhance user experience on the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you regarding your order or customer service inquiries
To improve the user experience and personalize content on our website
To send promotional emails or newsletters (only if you have opted in)
To comply with legal obligations and resolve disputes

3. Cookies

We use cookies on our website to collect information and enhance your shopping experience. Cookies are small files that are stored on your device. You can manage your cookie preferences through your browser settings, but disabling cookies may limit your ability to use some features of our website.

4. Third-Party Services

We may use third-party service providers to perform functions related to processing payments, shipping, and customer service. These providers have access to your personal information solely for the purpose of performing these tasks. They are obligated to maintain the confidentiality of your data and are prohibited from using it for any other purposes.

We may also use analytics services like Google Analytics to track the performance of our website.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with third-party service providers (such as payment processors, shipping partners, and email marketing platforms) to complete your order and provide customer support. We may also share your data when required by law or in the event of a legal dispute.

7. Your Rights

You have the right to:

Access and update your personal information
Request the deletion of your personal information, subject to certain legal exceptions
Opt-out of receiving promotional emails by following the unsubscribe instructions in any email you receive from us
Withdraw consent at any time, where applicable

If you wish to exercise any of these rights, please contact us at info@clifton-london.com

8. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting. Please check this page periodically for any updates.